Privacy Policy

Privacy Policy

Introduction

Welcome to https://coolsculpting-before-and-after.storysurge.net (hereinafter referred to as “CoolSculpting before and after,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy explains our practices regarding the collection, usage, and disclosure of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  • Our official website at https://coolsculpting-before-and-after.storysurge.net
  • All associated mobile and desktop applications
  • Services and products offered through our platform
  • Any third-party services or platforms linked to our website, for which their respective privacy policies will apply

Processing Activities

This policy outlines our data handling practices in relation to the following actions:

  1. User Account: When you create an account with us, we collect your login credentials, profile information, and any preferences you set.
  2. Website Visits: We track user behavior on our website using analytics tools, including page views, time spent, and referring URLs.
  3. Communications: We may reach out to you via email, phone, or SMS for newsletters, promotional offers, or support purposes, depending on your communication preferences.
  4. Product Interactions: Your interactions with our products, such as purchases, product reviews, and feedback, are tracked to improve our offerings.

Personal Data Collection

We collect various categories of personal data to enhance your experience and deliver tailored services:

  • Account Information: This includes usernames, passwords (hashed and salted), account settings, and profile pictures.
  • Payment Details: We securely store payment information like card numbers, expiration dates, and CVV codes for seamless transactions.
  • Financial Data: Your financial records, including transaction history and billing addresses, are protected in accordance with privacy regulations.
  • Purchase Information: Details about your purchases, order history, and product preferences help us personalize recommendations.
  • Mobile Device IDs: We may collect unique device identifiers to improve app functionality and user experience.
  • Location Data: With your consent, we can access location information to provide location-based services and tailor content accordingly.
  • Feedback and Reviews: Your comments, reviews, and ratings are valuable for product improvements.
  • Social Media Details: If you choose to log in via social media accounts, we may collect information from those platforms, subject to their privacy policies.
  • Product Interactions: We track your engagement with our products, including views, clicks, and purchases, to enhance future experiences.

Cookies

CoolSculpting before and after uses cookies to optimize user experience and gather analytics data:

  • Strictly Necessary Cookies: These are essential for website functionality, such as remembering login details or maintaining session state.
  • Preference Cookies: We use these to remember your preferences, like language settings or display options.
  • Analytics Cookies: They help us understand how users interact with our site, providing insights into performance and user behavior. You can manage non-essential cookies through our Cookie Manager.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes specified in this policy or as required by law. Once the data is no longer needed, we securely delete or anonymize it to prevent unauthorized access.

Security Measures

Implementing robust security practices is paramount to protecting your data:

  • We employ industry-standard encryption protocols for secure data transmission and storage.
  • Our third-party processing partners adhere to strict security standards to safeguard your information.
  • Regular security assessments and penetration testing ensure continuous protection against potential threats.

Children’s Privacy

Our services are not intended for individuals under 18 years of age, and we do not knowingly collect personal data from children in this age group.

Your Rights (Subject to Local Regulations)

Depending on your jurisdiction, you may have specific rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: Correct any inaccuracies or incomplete information.
  • Erasure/Right to be Forgotten: Ask for the deletion of your data, subject to legal exceptions.
  • Restriction: Limit the processing of your data under certain circumstances.
  • Data Portability: Receive your personal data in a structured format, portable across services.
  • Objection: Object to or opt out of data processing activities.
  • Non-Discrimination: Ensure that exercising your rights does not adversely affect your interactions with us.

To exercise these rights or file complaints/appeals, please contact our Data Privacy Team at [email protected].

Changes to Policy

We reserve the right to update this policy at any time. Any modifications will be posted on this page with a revised effective date. We encourage you to review this page periodically for the latest information.

Contact Information

For privacy-related inquiries, unsubscribe requests, or feedback, please reach out to:
Email: [email protected]
Address: CoolSculpting before and after Privacy Team, [Our Physical Address]